Building on our previous research about Organizing for Business Ecosystem Leadership, the paper defines and discusses nine critical capabilities organizations need to actively shape business ecosystems, leverage their potential, and serve as a constructive, indispensable player in such a dynamically evolving universe.

Structured along the three dimensions of strategy, organization, and relationship management, the nine domains form a powerful combination of structures, systems, and mindsets that provide a tangible guideline for companies who want to thrive in the new ball game.