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How to Succeed in Business Ecosystems
A Capability Framework for Business Ecosystem Leadership

About the Paper

The challenges of engaging in business ecosystems are substantial and can be daunting for organizations. Despite the current hype around the topic, we still have a limited understanding of the inter-organizational dynamics between the participants of an ecosystem and the capabilities required to successfully leverage its potential.

To address this challenge, we suggest a capability framework for business ecosystem leadership and organization. Building on our previous work about Organizing for Business Ecosystem Leadership, the paper defines and discusses nine critical capabilities organizations need to actively shape business ecosystems, leverage their potential, and serve as a constructive, indispensable player in such a dynamically evolving universe.

Structured along the three dimensions of strategy, organization, and relationship management, the nine domains form a powerful combination of structures, systems, and mindsets that provide a tangible guideline for companies who want to thrive in the new ball game.

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About the Center for the Future of Organization

The Center for the Future of Organization (CFFO) is an independent Think Tank at the Drucker School of Management at Claremont Graduate University. Its mission is to serve as a global hub for applied research and practical discourse on new paradigms of Leadership and Organization with special regards to the role of digital technologies as drivers of competitive advantage. In the tradition of Peter Drucker, the Center works across disciplines, combining conceptual depth with practical applicability and ethical responsibility.
www.futureorg.org

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About the Author

Roland Deiser is a Drucker Senior Fellow and the founder and Chairman of the Center for the Future of Organization at the Drucker School of Management at Claremont Graduate University. His current work focuses on the impact of digital technologies on leadership and organization, and on organizational capabilities required in disruptive business environments. His latest books are “Designing the Smart Organization” (2009), “Transformers” (2014), and “Shaping the Future of Transformational Learning” (2020). He can be reached at roland.deiser@futureorg.org.

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