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Organizing for Business Ecosystem Leadership
Insights from Expert Conversations and a Global Survey

“The challenge is to find our right spot in these ecosystems – a spot where nobody is going to be better than you, and you can’t be made redundant”   – Sylvie Ouziel, CEO, Allianz Assistance (Allianz Group)

About the Study

To compete successfully in the digital age, companies must be able to shape and leverage an increasingly complex network of internal and external stakeholders, which constitute their “Business Ecosystem”. This means new challenges for leadership, strategy, and organization.

To gain insights into how large organizations deal with this challenge, we conducted a series of in-depth interviews with global thought leaders and top executives as well as a global survey among senior leaders that focused on understanding the strategic and organizational capabilities it takes to act successfully within ecosystem networks. The responses point to existing capability gaps and offer perspectives on how to close such gaps.

The first part of the paper identifies 12 key issues that need to be on the agenda of organizations if they want to lead within the context of business ecosystems.  The second part reports the results of the survey, covering topics such as:

  • Organizing for Business Ecosystem Management
  • Current Practices Related to Business Ecosystem Management
  • Collaboration With External Players
  • Barriers to Successful Business Ecosystem Management
  • Business Ecosystem Leadership Capabilities
  • Interventions to Strengthen Business Ecosystem Leadership
  • The Role of L&D and Organizational Development

To get a physical copy of the report or an e-book Kindle version, click here.
You can also download a pdf version from this page.

roland deiser image

About the Author

Roland Deiser is a Drucker Senior Fellow and leads the Center for the Future of Organization at the Drucker School of Management at Claremont Graduate University. He is also the Founder and Chairman of the Executive Corporate Learning Forum (ECLF), an international consortium of more than 50 global corporations that focuses on key issues of learning and of transformation in large organizations (www.eclf.org).

His current work focuses on the impact of digital technologies on leadership and organization, and on organizational capabilities required in disruptive business environments. His latest books are “Designing the Smart Organization” (2009) and “Transformers” (2014).

About the Center for the Future of Organization

The Center for the Future of Organization (CFFO) is an independent Think Tank at the Drucker School of Management at Claremont Graduate University. Its mission is to serve as a global hub for applied research and practical discourse on new paradigms of Leadership and Organization with special regards to the role of digital technologies as drivers of competitive advantage. In the tradition of Peter Drucker, the Center works across disciplines, combining conceptual depth with practical applicability and ethical responsibility.

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