Enhancing our Understanding of Business Ecosystem Dynamics and the Capabilities Companies Need to Succeed
“ The only thing we know about the future is that it will be different ” - Peter F. Drucker
Who We Are
The Center for the Future of Organization is an independent think tank at the Drucker School of Management at Claremont Graduate University.
We strive to serve as a premier global hub for applied research and practical discourse on new paradigms of Leadership and Organization with special regards to the role of digital technologies as drivers of competitive advantage.
We achieve this through customized research projects and think tanks, executive education and advisory, and by a global virtual platform for knowledge development and exchange.
How We Work
In the tradition of Peter Drucker, we work across disciplines, combining conceptual depth with practical applicability and ethical responsibility.
In the spirit of bridging communities we work in close collaboration with thought and practice leaders from academia, business, and consulting and a high-level network of corporate supporters from across the globe.
Together, these elements form a unique multi stakeholder network and learning architecture.
What We Do
Customized Think Tanks and Dialogue Platforms
Formats that connect global thought leaders and senior executives for an in-depth exploration of specific issues
Applied Research that Makes an Impact
No ivory tower research for academic journals but relevant action research that helps organizations to master the challenges of a digitally connected world.
C-level Briefings and Strategic Advisory
Designed to contextualize insights from our research and think tanks to provide tangible and actionable perspectives for transformational change initiatives.
Executive Programs
Interventions that generate awareness about the key challenges of networked organizations and help develop the related individual and organizational capabilities
Events
Upcoming Events
Past Events
Innovating Innovation
March 29, 2023 | 08:00 am – 9:30 am Pacific Time
We cordially invite you to another installment of the “ABC” Roundtable series of the Center for the Future of Organization (CFFO) at the Drucker School of Management, which we produce in association with our publishing partner Developing Leaders Quarterly (DLQ).
This one will focus on Innovating Innovation – one of the big challenges organizations face when they have reached a certain maturity stage and want to grow or reinvent themselves. We know that “exploiting” the present requires a different mind- and capability set as “exploring” future opportunities. How can we mitigate these opposing rationales? How can we move beyond performing just “innovation theater” – the hackathons, pitch-me sessions, or agile sprints that remain empty exercises?
As always, an outstanding panel of thought and practice leaders will explore this questions in an unstructured dialogue.
A New Era of Cross-Boundary Collaboration
February 21-22 | Garching near Munich/Germany
It was truly heartwarming to see the enthusiastic responses we received from so many companies after sharing the news that ECLF is returning to its roots. We very much look forward to rejuvenating this unique community with an even stronger focus on how to best shape 21st century leadership, organization, and learning in ever faster changing environments – and collaboratively work on the capabilities needed in this context.
To kick off our re-launch, we cordially invite current and former members as well as interested guests to join us for an in-person meeting which will allow us to reconnect, identify key topics we want to address in 2024, and explore opportunities for joint initiatives along these lines.
We are excited and grateful that UnternehmerTUM, one of the world’s largest hubs for business creation and entrepreneurship, has partnered with us to host this event. It will allow us to experience first-hand a unique learning and innovation ecosystem.
Click on the link below to learn more about the objectives and the detailed program of the reunion and join us in February if your profile fits our curation criteria! It’s a great opportunity to explore ECLF without further commitment.
ABC Round Table: Ecosystem Leadership
July 13, 2023 | 08:00 am – 9:30 am Pacific Time
What are key success factors for business ecosystem engagement? What kind of mindset and behaviors do leaders and their organizations need to effectively navigate a non-hierarchical, horizontally networked system? What are the related political, strategic, and organizational implications?
In our tradition of connecting perspectives from Academia, Business, and Consulting (ABC), we have invited a mix of prominent thought and practice leaders to an unscripted dialogue in which they will explore these questions.
This event is connected to the current edition of Developing Leaders Quarterly (DLQ) which focuses on Business Ecosystem Leadership. All participants of this Round Table have contributed as authors to this issue.
ABC Round Table: The Quest for Purpose
About this Event
Purpose is one of the big buzzwords of our times – both when it relates to personal growth and self-realization or the cornerstones of a company’s strategic orientation, its values, and its contribution to society and the planet.
Like it is the case with curiosity – the topic of our last Round Table – purpose remains an elusive concept that has been puzzling philosophers, theologians, psychologists, strategists, leadership developers – you name it.
In our tradition of connecting perspectives from Academia, Business, and Consulting (ABC), we have invited some of the world’s most prominent thought and practice leaders to engage in an unscripted dialogue on the subject.
This round table event is free of charge.
ABC Round Table: Organizational Curiosity
Our “ABC” Roundtables are an online event format to which we invite some of the world’s most prominent thought and practice leaders from the world of Academia (A), Business (B), and Consulting (C) to engage in unscripted conversations on key issues of 21st century leadership and organization.
We produce these Round Tables in close association with our JV partner Developing Leaders Quarterly (DLQ), which allows us to dig even deeper into the topics we choose: You will find ideas and viewpoints of Round Table participants in dedicated DLQ contributions, and we provide a summary of highlights of each dialogue in the next issue of the magazine.
Research Projects
Business Ecosystem Leadership and Organization
Towards a Capability Framework for Leaders and Organizations
Leadership and Organization in the Context of Digital Transformation
A Corporate Consortium Action Research Initiative
The Global OSML Index ®
Leveraging Social Media for Competitive Advantage
Company Networks
Enabling cross-industry dialogue and research collaboration for tangible business impact
Our company networks provide an intellectually inspiring and socially rewarding environment for senior executives from large organizations who want to engage in-depth discourse on key issues businesses and organizations are facing today.
Catalyzed by CFFO's expert network, members share experiences, support each other in tackling practical challenges, and engage in collaborative projects and joint strategic initiatives.
Business Ecosystem Round Tables
Focus on business ecosystem strategies for growth and innovation
Executive Corporate Learning Forum
Focus on building organizational capabilities and 21st century leadership
People
Roland Deiser
Founder and Executive Chairman, CFFO
Roland Deiser is a Senior Drucker Fellow and serves as the Founder and Executive Chairman of the Center for the Future of Organization. Prior to his engagement with the Drucker School he served for 10 years as a Senior Fellow with the Center for the Digital Future at the University of Southern California (USC).
Roland is a Associate Professor of Political Science and has held teaching and senior research positions at numerous universities in Europe and the United States. He has published four books and more than 40 articles in scientific and professional journals and books. Throughout his career, Roland put a strong emphasis on linking academia with practice. He was the founding Dean of DaimlerChrysler’s Corporate University and created the Executive Corporate Learning Forum (ECLF), a global network of large multinational corporations that jointly explore how to develop and sustain strategic capabilities in fast changing environments (www.eclf.org).
As a keynote speaker, he has been addressing audiences in the US, Europe, Asia, and Australia, and he has been working as an advisor to Fortune 500 corporations such as BASF, Bertelsmann, Credit Suisse, Cisco Systems, Daimler, Deutsche Telekom, E.ON, Xerox, SAP, or Siemens. He has also served as an expert for the German Federal and State Commission on the impact of the Internet on the future of universities.
Selected Publications
How to Succeed in Business Ecosystems. A Capability Framework for Business Ecosystem Leadership. (CFFO Press 2021)
Organizing for Business Ecosystem Leadership. Insights from Expert Conversations and a Global Survey (CFFO Press 2020)
Shaping the Future of Transformational Learning. ECLF Conversations and Cases from the Last Five Years. (ECLF Press 2020)
Digital Transformation Challenges in Large and Complex Organizations (CFFO Press 2018)
Designing the Smart Organization: How Breakthrough Corporate Learning Initiatives Drive Strategic Change and Innovation (Jossey Bass, 2009)
Transformers: Executive Conversations About Creating Agile Organizations (ECLF Press, 2014)
Six Social Media Skills Every Leader Needs (with Sylvain Newton, McKinsey Quarterly, 1/2013)
Talent Management in the Creative Age. In Borensztejn, H (ed.): Growing Talent – a Corporate Duty (Marshall Cavendish 2010)
Bernie Jaworski
Peter F. Drucker Chair in Management and the Liberal Arts
Professor Jaworski joined the Drucker School in 2012 after having served as IMD’s executive vice president for North America, expanding the Switzerland based school’s reach into the United States, Canada, and Mexico.
Prior to working at IMD, Jaworski spent a decade as a senior partner of the Monitor Group, a global management consulting firm. During his Monitor career, he co-founded and co-led two of the global practice areas – the e-commerce practice and the executive education unit. Among other activities, he was a senior team member of a number of significant, multi-year corporate transformations.
From 1996 to 1999, Jaworski served as the Jeanne and David Tappan Marketing Fellow and a tenured full professor of marketing at the University of Southern California, where he ranked as one of the top five marketing scholars based on number of publications and citations. He has also served on the faculty at the University of Arizona and as a visiting professor at Harvard Business School, as well as on the review boards of the Journal of Marketing and the Journal of Marketing Research. He is the co-author four textbooks on e-commerce and has taught topics including leadership, corporate strategy, and service management. His most recent book is The Organic Growth Playbook (2018), co-authored with Robert S. Lurie.
The Organic Growth Playbook
Bob Pickard
Executive Fellow | PR Counsel
Bob Pickard (@bobpickard) is a respected leader in the international public relations industry, and an expert in corporate communication, social public relations and leadership image. He was recently listed in PR Week of London’s ‘Global Power Book’ as one of his industry’s most influential executives.
The co-founder and principal of Signal Leadership Communication Inc., Bob specializes in social media and PR counsel for executives and organizations dealing with digital disruption, especially on image, issues, relationships and reputation.
Before Signal, over 25 years Bob built multinational PR consulting businesses based in the United States, Japan, Korea, Singapore and Canada. His positions included Asia Pacific CEO of Burson-Marsteller, North Asia President of Edelman, and Founding Partner/EVP of Environics Communications.
A member of the Canadian delegation to the UN Earth Summit at Rio de Janeiro Brazil in 1992, Bob has a long record of involvement in sustainability, corporate social responsibility, and climate change communication advocacy.
He has often appeared in the media, including The Wall Street Journal, BBC World News, CBC News, Bloomberg BusinessWeek, Channel News Asia, China Central Television (CCTV News), The Globe and Mail, etc.
Richard Straub
President, Peter Drucker Society Europe
After stepping down from his executive role in IBM by end of 2005 concluding a 32 years career in the company, Richard Straub has taken on a working portfolio at the intersection of Academia and business. This includes the roles of the Director of Development at the European Foundation for Management Development (EFMD), Secretary General of the European Learning Industry Group (ELIG) and Senior Advisor to the Chairman IBM Europe, Middle-East and Africa. In preparation of the Centenary Peter Drucker Forum to be held in Vienna in November 2009 he established the Peter Drucker Society of Austria of which he is currently the President.
In the course of his international IBM career Richard Straub held various executive line and staff positions in IBM such as Assistant General Manager PC Marketing for IBM Europe based in Paris, global Chief Learning Officer based in the US and Director of Learning Solutions for Europe, Middle-East and Africa.
For the last 10 years he has been increasingly involved in European Union level industry initiatives in the area of skills, lifelong learning and innovation as Chair of the European Career Space Consortium (ICT skills and new University curricula required for the 21st Century Economy), the Living Labs Policy Group and the Open Innovation Strategy Group.
Richard is married with Ilse and has 2 children and 4 grandchildren. He lives in Paris, France.
Leandro Herrero
Fellow
Leandro Herrero has pioneered the concept of Viral Change™ – an innovative approach to creating large scale behavioral and cultural change in complex organizations. He is the author of several books on the subject of leadership and the management of change, including Homo Imitans, Viral Change, Disruptive Ideas, New Leaders Wanted and The Leader with Seven Faces.
A psychiatrist by background, Leandro spent many years in hands-on leadership positions in global companies before founding The Chalfont Project Ltd, a consulting group dedicated to 21st century organizational architecture and design. He is also the founder and chairman of the Viral Change ™ Global network of companies.
Leandro is frequent speaker at international conferences and serves as a senior advisor to Boards and top management teams of large organizations on issues of change, leadership, human collaboration, organizational branding and innovation. He holds a Medical Doctor degree from the University of Barcelona, and an MBA from Henley College. He lives in Beaconsfield near London, UK.
Mark Abdollahian
Clinical Professor
Dr. Mark Abdollahian is one of the world’s leading experts in data driven strategic decision making, with special emphasis on advanced predictive analytics. His global experience spans national policy, corporate strategy, economic development, finance, public-private partnerships, M&A and business process reengineering.
Mark creates, architects and implements enterprise class data and strategy analytics used by the US Government, the World Bank and the United Nations as well as private sector companies worldwide, including Arthur Andersen, Motorola, McKinsey, Raytheon, British Aerospace, Chevron and DeBeers. Dr. Abdollahian develops, manages and applies behavioral and predictive analytics to strategic and operational issues across government and business, focusing on bringing to market next generation innovations today.
Dr. Abdollahian is author of dozens of articles and two books on data driven strategy across business, politics and economics. He is a board member for several private and nonprofit enterprises and lectures to audiences worldwide. Dr. Abdollahian is a Full Clinical Professor at the Division of Politics and Economics, Claremont Graduate University, cofounder of Sentia Group, and currently chief executive officer of ACERTAS.
In addition to his degrees in Political Science, History, and French from Case Western Reserve University, Dr. Abdollahian holds a Master’s degree in Foreign and Defense Policy and a Ph.D. in Political Economy and Mathematical Modeling from Claremont Graduate University.
Arvind Bhambri
Professor of Strategy and Organization
Arvind Bhambri specializes in strategic change, competitive strategy, global business development, and leadership. He has twice received the Golden Apple Award for MBA instruction. In a 2008 special report on executive MBA programs by the Wall Street Journal, Professor Bhambri was profiled as one of fourteen best Executive MBA professors worldwide. In 2009, he received the Evan C. Thompson Award for Learning and Teaching Innovation.
Professor Bhambri has served on the faculty of USC’s Marshall School of Business for more than 30 years. In addition, he has served on the faculty of the Getty Museum Leadership Institute, Bocconi University, University of Hawaii’s Advanced Management Program, and the Owner Managed Business Institute in Boston.
He is also a seasoned top executive coach and has been advising top executives and boards on issues of strategy, organization and leadership since more than 30 years. Among other projects, he was significantly involved in the design and implementation of GE’s famed Work-Out program.
Arvind holds a Doctorate in Business Administration from Harvard University and a Master in Management from the Indian Institute of Management. He lives in Pasadena, California.
Sven Hackmann
Executive Fellow
Sven Hackmann is a business leader with an extensive background in technology innovation, business incubation, complex transactional negotiations and venture investing. Throughout his career he has developed strategies and businesses across sectors including transportation, energy, municipal infrastructure and healthcare. His background uniquely combines leadership experience in global corporate contexts with the entrepreneurial start-up world.
Svan currently serves as Managing Partner at Rapid Venture Partners, an early stage innovation and venture development firm, which creates sustainable businesses through de-risked partnership models and superior operating performance. Previously, Hackmann served as Executive Vice President of Veremonte, an international investment and holding company based in London, where he was responsible for developing Veremonte’s growth strategy, including acquisitions, equity investments, joint ventures and partnerships. In that capacity, he worked on the development of Formula E, the first FIA sanctioned all-electric race-car series.
Prior to joining Veremonte, Sven spent twelve years in senior leadership roles with Siemens where he was widely recognized as an intrapreneur for supporting the launch of multiple businesses. As Vice President of the Siemens US Cities Program, he was responsible for the organizational development, roll out and ongoing success of Siemens’ strategic initiatives related to Smart Cities and infrastructure development in the United States. Within Siemens Healthcare, he was instrumental for developing the company’s entrepreneurial healthcare business.
Roderick Millar
Fellow | Director of Publishing
Roddy Millar is the Editor-in Chief of of Developing Leaders Quarterly (DLQ), a quarterly magazine which he founded in 2011 to provide scholarly and practical insights on Executive Development, Corporate Learning, and Organizational Change. He is also the CEO of Ideas for Leaders, a fast-growing library of insights from global thought leaders and scholars on issue relevant for managers and executives, and the founder of the Scottish Leadership Institute.
In January 2022, Ideas for Leaders entered into a Joint Venture with the Center for the Future of Organization to reinvent and co-publish DLQ as a pocket-sized periodical that combines thought and practice leadership with a social dialogue platform. Through established strategic partnerships with more than 50 top business schools and a growing number of Fortune 500 corporations, DLQ has unique access to cutting edge thinking and practices.
Roddy received his Master degree of Arts in Economic and Social History from St. Andrews University, and his MBA from the University of Houston. He lives with his wife and three children in Edinburgh, Scotland.
Leonard Lee
Fellow
Leonard Lee is the Founder and Managing Director of neXt Curve, a San Diego-based research advisory firm specializing in helping enterprises identify and pursue value opportunities forming at the nexus of emerging technologies that are shaping an increasingly digital global economy.
Leonard is a former Managing Partner with Gartner Inc. and Associate Partner with IBM and PwC. He has extensive experience helping Global 500 companies drive business innovation and value through digital technologies and has helped top technology firms with their go-to-market strategies for their products and services. As an associate partner with IBM’s Electronics Center of Competence, he led collaborations with IBM Research in first-of-a-kind projects applying emerging technologies such as artificial intelligence (Watson), advanced analytics and modeling, 3D printing and what is now known as the Internet of Things across a wide range of supply chain, predictive maintenance and resource optimization use cases.
Leonard’s experience covers multiple industries, having led innovation and transformation initiatives for leading corporations in entertainment & media, telecommunications, financial services, energy, pharmaceutical, and the technology and electronic industries. Among other projects, he led the integration programs for some of the largest M&A transactions in the pharmaceutical and technology industries, as well as global digital strategy initiatives for an oil & gas major and a leading technology company.
Joseph Pistrui
Professor of Entrepreneurship & Innovation
Joseph Pistrui is an accomplished scholar in the fields of entrepreneurship, innovation and family business. His most recent research has focused on entrepreneurial thinking, managing and leading styles with an emphasis on how to best teach entrepreneurial practices to students and executives.
Joseph’s long-standing international career is rooted both in academia and management. Over the last 19 years, he has been serving as a Professor of Entrepreneurship & Innovation at IE Business School. During his tenure, he held the positions of Dean for Executive Education, Director of the Entrepreneurial Management Department, Co-Academic Director of the IE-Brown University joint EMBA, and founding Academic Director of the Senior Fellows Program.
While at IE Business School Joseph founded the IE Venture Lab accelerator, co-designed the inaugural IE Brown University joint EMBA, and he served as a founding faculty member of the Global Senior Management Program developed and delivered jointly by IE Business School and University of Chicago-Booth School of Business. Joseph continues to serve as an adjunct professor of entrepreneurship at IE University.
Before turning to academia, Joseph worked 25 years in various executive positions, first with Bristol-Myers Squibb in the United States (eleven years) and later as an adviser to global organizations such as AstraZeneca, BBVA, Bosch, BT, Citi Group, DT, Financial Times, HSBC, Microsoft, Rio Tinto, Royal Dutch Shell, Siemens, Thomson Reuters, Unilever, Vestas, and others. His contribution to these organizations has been based on his distinctive ability to navigate between the practice of management and a wide-ranging set of management theories.
In addition, Joseph has been an adviser to countless early stage startup teams, and he has been a co-founder in three early stage educational technology startups. In 2018 he co-founded Kinetic Thinking, a learning and development framework that helps managers to move intentionally among four styles of thinking when facing entrepreneurial situations. The framework with its bespoke models and assessment tools facilitates pathways for personal and professional development and helps organizations build entrepreneurial thinking, as well as managing and leading capabilities.
Joseph holds a Doctor of Philosophy in Strategic Management and Entrepreneurship from Universidad Autonoma de Barcelona, a Master of Arts in Liberal Studies from DePaul University, and a Bachelor of Science in Business Administration from Ferris State University. He was born in Detroit, Michigan USA, has lived and worked in Europe since 1993, and currently resides in Madrid, Spain.
Selected Publications
Recursive & Discursive Mode Of and For Entrepreneurial Action (together with Dimo Dinov, European Management Review, 2019)
The Role of a Manager Has to Change in 5 Key Ways (HBR.org 2018/10)
The Future of Human Work Is Imagination, Creativity, and Strategy (HBR.org 2018/01)
To Seize the Future, Create a Leadership Circle (HBR.org 2016/06
How Managers Can See the Future More Clearly (HBR.org 2015/10)
David Sprott
Henry Y. Hwang Dean, Drucker School of Management
David Sprott is the Henry Y. Hwang Dean and a professor of marketing in the Peter F. Drucker and Masatoshi Ito Graduate School of Management and is on faculty at the University of St. Gallen in Switzerland. His research interests include retailing, branding, influence strategies, and marketing public policy.
He received his PhD in Marketing from the University of South Carolina and earned a BA in Business and an MBA from Kent State University. Prior to his arrival at the Drucker School, Sprott served as professor of marketing and dean of the College of Business at the University of Wyoming. At UW he led a renewed strategic vision embracing the student experience, quality academic research, and economic engagement of the state. Previously Sprott served on the faculty at Washington State University for more than two decades and held the Boeing/Scott and Linda Carson Chair of Marketing, among other leadership positions; he was a recipient of an Outstanding Faculty Research Award from the WSU College of Business.
Sprott’s research has been published in leading scholarly journals including Journal of Applied Psychology, Journal of Consumer Research, Journal of Marketing, Journal of Marketing Research, and Journal of Retailing. His teaching interests include retail management, leadership, brand management, consumer behavior, sales management, and research methods at the undergraduate, master, and doctoral levels.
Sprott is the author and co-author of numerous publications, including serving as co-editor of Handbook of Research on Customer Engagement, (Edward Elgar, 2019).
He is a member of several marketing and consumer organizations, including the American Marketing Association, Association for Consumer Research, and Society for Consumer Psychology.
Saar Ben-Attar
Fellow
Saar Ben-Attar is the founder and Managing Partner of Ascent Growth Partners, a consultancy that focuses on strategic innovation and ecosystem-driven growth, supporting the fast-growing economies in Africa and Southeast Asia with offices in Johannesburg and Singapore.
Saar has been working with companies and their leadership teams for over 20 years, helping them to realize their growth aspirations by scaling innovations in rapidly changing markets. His clients include multinational corporations as well as SMEs and emerging companies from a range of industries such as Resources, Energy, Telecoms and Financial Services.
Recognizing the significant value that is created at the edge of an organization’s borders and beyond, Saar’s work is based on an innovation-driven approach to growth, which taps into broader opportunities in the ecosystem. In this context, he and his team at Ascent Growth assist clients in framing their strategic ecosystem challenges, re-shaping their related leadership mindsets, and developing the practical skills needed to transform their organizations into more adaptive and future-ready businesses.
Saar received a Bachelor of Business Science from Cape Town University and is an ASP Certified Strategic Management Professional.
Suzie Lewis
Executive Fellow
Suzie Lewis is a global business leader and executive coach with extensive experience in driving international transformation projects. She currently serves as the Managing Director of Transform for Value, an advisory firm that supports senior leaders and organizations on the human dimension of transformation, with a focus on building sustainable ecosystems and assuring sustainable change,
Before founding Transform for Value, Suzie served as a global Digital Transformation Leader for Airbus where she was responsible for developing and scaling the human-centred strategy for digital transformation across the organization. During her almost 20-year tenure in the aerospace industry, she led numerous flagship projects in the areas of culture change, digital transformation, innovation, strategy and governance, talent management, and lean/agile methodologies.
Suzie is a frequent keynote speaker and serves as a lecturer both for companies and business schools. She is the host of the popular Let’s Talk Transformation podcast series, which features world-class thought leaders exploring issues such as the future of work, platform-based business models, tech for good, new leadership trends, and more.
Suzie holds a BA in French and International Relations from Staffordshire University and an MA in French Literature from Toulouse University. She also is certified in the field of systemic coaching and in Agile and Design thinking.
Michael Lewrick
Seníor Expert | Business Ecosystem Design
Michael Lewrick is an internationally renowned thought leader on Design Thinking, who is known for his hands-on approach that provides practical instruments and frameworks for driving innovation, digital transformation, and business growth in the complex world of networked organizations.
He serves as an Affiliate Senior Expert with the Center for the Future of Organization, where he leads the Center’s Bootcamp Program on Business Ecosystem Design.
Michael is the author of an international bestseller series that includes The Design Thinking Playbook (2018), The Design Thinking Toolbox (2020), and Design Thinking for Business Growth (2022), which have been translated in multiple languages.
Prior to establishing his own advisory practice, he served as Chief Innovation Officer at the Telecom provider Swisscom and as Head of Innovation Labs of Deloitte Switzerland. As a postdoctoral researcher he helped shape the Design Thinking paradigm at Stanford University’s Design School.
Michael received his MBA from Bristol University and a PhD from Edinburgh University. He lives in Zurich, Switzerland.
Andrej Drinovsky
Director Consortium Initiatives
Andrej is an international talent management leader and coach. As a champion of agile principles, he creates human-centered organizational contexts for people to unlock their potential, engage in conversations, and assume self-responsibility for learning and co-creation across boundaries. He is the co-founder of the Agile Leader Research Group, which helps define the leadership qualities needed for a sustained agile transformation.
Andrej leads also the Executive Labs project at the Center for the Future of Organization, an initiative that connects cross-functional executive teams across companies and industries to jointly address complex issues organizations face.
Before starting his own advisory practice in 2021, Andrej served for more than 15 years in various roles at Erste Group, a leading European bank with 46,000 employees in 7 countries, where he last led a cross-functional agile team to design and implement an Executive Talent & Succession process with an emphasis on boundary-spanning, human-centered, transformational experiences.
He is a CTI-certified professional coach and holds a PhD in Talent management and Business Administration from Comenius University in Bratislava.
Chris S. Langdon
Research Professor of Data Science and Analytics, Drucker School of Management
Chris Schlueter Langdon is an engineer by training and a Research Associate Professor of Data Science and Analytics at the Peter Drucker School of Management, CGU; his doctorate involved Complex Adaptive Systems and simulation with Artificial Intelligence. He also is a senior executive with Deutsche Telekom, where he serves as the Business Lead of the firm’s primary dataspace unit, Telekom Data Intelligence Hub.
Chris is co-author of the proposal of the groundbreaking Catena-X data ecosystem, a US$300mn consortium project of the German automotive industry, and as a SAFe-certified Product Manager responsible for software development. The Catena-X dataspace revolutionizes cross-organizational data-sharing, enabling parties to trust a data transaction without the necessity of trusting each other. He is also the consortium leader of Gaia-X for Advanced Mobility Services.
Prior to joining Deutsche Telekom, he founded an award-winning business analytics startup, co-founded the Peter Drucker Customer Lab at CGU, and the Special Interest Group on Agent-based Systems of the Association for Information Systems.
Chris launched his career as a consultant with Accenture, moved to Silicon Valley, and later joined the Data Science & Operations faculty of the University of Southern California (USC) in Los Angeles. His research has been funded by Microsoft and Intel, among others; and results have been published in leading publications, such as in Communications of the ACM, journals of the Institute of Electrical and Electronics Engineers (IEEE), and Information Systems Research.
Over the last two decades, Chris has become known for his success with data analytics and customer science for Fortune Global 100 clients like Mercedes-Benz, Renault-Nissan-Mitsubishi Alliance, and Sony in the US, Europe, and China. For insights from his referred publications and client projects on data analytics issues of management importance, please visit: https://research.cgu.edu/drucker-customer-lab/blog/
Selected publications
Design Principles for Quality Scoring – Coping with Information Asymmetry of Data Products. Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS): 4526-4535, (with Guggenberger, T. M., and M. Altendeitering. 2024)
Dataspaces: First Applications in Mobility and Industry. In: Otto, B. et al. (eds.). Dataspaces – Part IV Solutions & Applications. Springer Nature, Switzerland: 493-511, link (with Schweichhart, K. 2022)
Creating a Data Factory for Data Products. In: Lang, K. R., J. J. Xu et al. (eds). Smart Business: Technology and Data Enabled Innovative Business Models and Practices. Springer Nature, Switzerland: 43-55, (with Sikora, R. 2020)
Data as a Product to be Managed. Marketing News, American Marketing Association, (with Crosby, L. 2019)
Rimma Boshernitsan
Fellow
Rimma Boshernitsan is the CEO of DIALOGUE, an interdisciplinary strategic advisory and think tank that helps leaders and companies find the shortest, clearest path to their most ambitious goals. Over her 20-year career, she has served as a strategic advisor and thought partner to CEOs of emerging businesses and Fortune 500 organizations (including Google, Apple, Levi’s, Kaiser Permanente, Tata) focusing on catalyzing cross-sector, human connected transformation and intelligent innovation.
Rimma began her career at Deloitte Consulting’s Human Capital practice, where she focused on M&A and large-scale transformation, before providing in-house industry advisory in fields including healthcare, consumer business, and telecommunications.
She took a brief hiatus from the business world to advise contemporary art collectors. Working closely with artists allowed her to observe interdisciplinary conversations that would emerge as “innovation” in business 10 years later. This shift sparked the realization that bringing unique cultural and political insights into a corporate setting could have a transformative impact, leading her to found DIALOGUE.
Rimma is an experienced speaker, interviewer and facilitator who has presented before Fortune 500 companies, their boards, and at global conferences. She channels her cross-sector expertise into a unique ability to synthesize disparate ideas, methodologies, and practices. Her writing has appeared in Fast Company, TechCrunch, Inc and Forbes. She is also an advisor to Stanford’s Women in Design Program. She was formerly on the Board of the Headlands Center for the Arts and SECA Council Board of SFMOMA.
Publications
Innovating Corporate Innovation
by Valery Yakubovich | Michael Nichols | Andrew Binns | Roland DeiserRebalancing Society – A Conversation with Henry Mintzberg
by Roland Deiser in Conversation with Henry MintzbergEcosystem Leadership – a CFFO/DLQ Round Table
by Roland Deiser | Martin Reeves | Matthias Reuter | Suzie LewisThe Art of Business Ecosystem Leadership – A Capability Framework for the New Ball Game
by Roland DeiserHow to Succeed in Business Ecosystems: A Capability Framework for Business Ecosystem Leadership
by Roland DeiserShaping the Future of Transformational Learning. ECLF Conversations and Cases from the Last Five Years
by Roland Deiser (Editor)Building and Leading Business Ecosystems – a Podcast with Roland Deiser
by Roland Deiser & Suzie LewisTransformers – Executive Conversations About Creating Agile Organizations
by Roland DeiserDesigning the Smart Organization: How Breakthrough Corporate Learning Initiatives Drive Strategic Change and Innovation
by Roland DeiserVideos
Innovating Corporate Innovation
Managing innovation is one of the big challenges organizations face when they have reached a certain maturity stage and want to grow or reinvent themselves. We know that “exploiting” the present requires a different mind- and capability set as “exploring” future opportunities. And we know about the fallacies of “innovation theater” – the hackathons, pitch-me sessions, or agile sprints that often remain empty exercises. How can we make sustainable innovation happen, especially in large companies?
Hosted by CFFO Chairman Roland Deiser, a mix of prominent thought and practice leaders explore these questions in an unscripted dialogue. They are
- Valery Yakubovich | Executive Director of the Mack Institute for Innovation Management, Wharton School of Business
- Michael Nichols | Director of Corporate Ventures | MANN+HUMMEL, formerly head of Bosch Innovation Consulting
- Andrew Binns | Director, Change Logic | Author of Corporate Explorer and Corporate Explorer Field Book
Rebalancing Society – a Conversation With Henry Mintzberg
“Whether it’s climate change, or populism, or the decline of democracy, or income disparities – whatever it is, they’re all moving in the wrong direction. I’m stunned at how stupid we are, that we don’t recognize this and stand up to it. That’s why I wrote Rebalancing Society.” — Henry Mintzberg in his conversation with Roland Deiser
Henry Mintzberg sat down with CFFO Chairman Roland Deiser to share his view about the dysfunctionalities of today’s society, and what to do about it. A sharp analysis and a passionate call to action by one of the most iconic management scholars of our times. Visit www.rebalancingsociety.org to learn more about his efforts.
An edited version of the interview appears in issue #42 of Developing Leaders Quarterly (DLQ) which focuses on Driving Sustainability.
A transcript of the session is available in the publication section of this website.
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Recorded September 20, 2023 | Length: 33:27
Ecosystem Leadership – a CFFO/DLQ Round Table
What are key success factors for business ecosystem engagement? What kind of mindset and behaviors do leaders and their organizations need to effectively navigate a non-hierarchical, inter-organizational relationship network? What are the related political, strategic, and organizational implications?
In our tradition of connecting perspectives from Academia, Business, and Consulting (ABC), we have invited a mix of prominent thought and practice leaders to an unscripted dialogue in which they explore these questions. They are:
Martin Reeves | Chairman, BCG Henderson Institute, BCG
Matthias Reuter SVP and Global Head, Siemens Leadership Excellence, Siemens
Roland Deiser | Chairman, Center for the Future of Organization, Drucker School of Management
Hosted by Suzie Lewis | Executive Fellow, CFFO | Managing Director, Transform for Value
This event is connected to the current edition of Developing Leaders Quarterly (DLQ) which focuses on Business Ecosystem Leadership. All participants of this Round Table have contributed as authors to this issue. Read their contributions here:
- Michael G. Jacobides, Ulrich Pidun and Martin Reeves: Winning the Ecosystem Game – The Leadership Gap
- Roland Deiser: The Art of Business Ecosystem Leadership A Capability Framework for the New Ball Game
- Matthias Reuter, Peter Koerte and Aymeric Sarrazin: Unleashing the Potential of Ecosystems – Creating sustainable solutions in real and digital worlds at Siemens
A transcript of the session is available in the publication section of this website.
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Recorded July 13, 2023 | Length: 1:30:53
Business Ecosystem Leadership – the State of the Practice
For the last three years, our research at the Center for the Future of Organization has been focused on increasing our understanding of the capabilities leaders and organizations need to succeed in business ecosystems, culminating in a nine-dimensional capability framework.
Based on this framework, we have developed an Index for Ecosystem Leadership (ELX) that provides unique insights about the current maturity state of a company.
To test the Index, we conducted a global survey among 167 corporations. This video is a recording of a webinar in which CFFO Chairman Roland Deiser discusses the framework and shares the findings of this research.
The Quest for Purpose – a CFFO/DLQ Round Table
March 6, 2023
Purpose is one of the big buzzwords of our times – both when it relates to personal growth and self-realization or the cornerstones of a company’s strategic orientation, its values, and its contribution to society and the planet. Like it is the case with curiosity – the topic of another of our Round Tables – purpose remains an elusive concept that has been puzzling philosophers, theologians, psychologists, strategists, and leadership scholars alike.
In our tradition of connecting perspectives from Academia, Business, and Consulting (ABC), we have invited three outstanding individuals to engage in an unscripted dialogue on the subject:
Ranjay Gulati | Author of “Deep Purpose” | Professor at Harvard Business School
Ralf Schneider | Managing Director, Better Business | formerly SVP at HSBC
Sertac Yeltekin | Co-Founder and General Partner | Purpose Ventures (Singapore)
The session is hosted by Roland Deiser | Senior Drucker Fellow and Chairman of the Center for the Future of Organization at the Drucker School of Management (CFFO)
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We produce these Round Tables in close association with our JV partner Developing Leaders Quarterly (DLQ), which allows us to dig even deeper into the topics we choose: You will find ideas and viewpoints of Round Table participants in dedicated DLQ contributions, and we provide a summary of highlights of each dialogue in the next issue of the magazine.
Recorded March 6, 2023 | Length: 1:30:22
Organizational Curiosity – A CFFO/DLQ Round Table
November 3, 2022
Curiosity is in high demand, and business books about the subject proliferate. Major corporations have declared it to a key value they pursue. We should not be surprised. After all, curiosity drives creativity and innovation, creates connectivity, and fosters cross-boundary collaboration – key ingredients organizations need in times of digital transformation and ecosystem-based value creation.
In the CFFO tradition of connecting perspectives from Academia, Business, and Consulting (ABC), this round table brings together some of the world’s most prominent thought and practice leaders of this space to engage in an unscripted dialogue on the subject:
- Simon Brown | Chief Learning Officer of Novartis and Co-Author of “The Curious Advantage”
- Francesca Gino | Harvard Business School Professor and Author of “Rebel Talent”
- Perry Zurn | Philosophy Professor and Co-Author of “Curious Minds – the Power of Connection”
- Saar Ben-Attar | Managing Director, Ascent Growth Partners and Executive Fellow, CFFO
The session is hosted by Roland Deiser | Senior Drucker Fellow and Chairman of the Center for the Future of Organization at the Drucker School of Management (CFFO)
We produce these Round Tables in close association with our JV partner Developing Leaders Quarterly (DLQ), which allows us to dig even deeper into the topics we choose: You will find ideas and viewpoints of Round Table participants in dedicated DLQ contributions, and we provide a summary of highlights of each dialogue in the next issue of the magazine.
Recorded November 3, 2022 | Length: 1:30:22
Business Ecosystem Leadership – Capabilities you Need in the New Ball Game
Si Sihan, Founder of Catalytic Edge and the Antifragility Institute, sat down with CFFO Chairman Roland Deiser to explore and discuss the Capability Framework for Business Ecosystem Leadership which has been developed at the Center for the Future of Organization.
Recorded October 27, 2022 | Length: 46:33
The Agility Challenge – an ECLF/CFFO Round Table
Over the last few years, agility has become a mantra for many – especially large – organizations. Hampered by bureaucracy, cumbersome processes, traditional hierarchical thinking, and other diseases of the 20th-century management paradigm, they seek ways to redesign their structures and processes to allow for fast and flexible responses to the exponentially accelerating pace of change. Hackathons, swarms, shark-tank formats, tech hubs, incubators – initiatives designed to uproot established business and operating models proliferate, fueled by an ever-inventive consulting industry.
More often than not, these efforts are toothless innovation activism that happens on the fringe, in spaces that are disconnected from the core. Can we even turn large tankers into speed boats? This Round Table takes a closer look at this conundrum.
Bain’s Darrell Rigby, who just released his latest book “Doing Agile Right” and Amazon’s Michael Arena, author of “Adaptive Space” shed light on the agility challenge from two complementing angles. They are joined in conversation by GE Ecosystem Transformation Leader Peter Cavanaugh, who is currently engaged in a major transformational effort at his company.
In the last 20 minutes of this session, Janin Schwartau (Chief learning Officer at Thyssen Krupp) and Mathew Jacob (Transformation leader at Novartis, previously Shell) are joining the Round Table as guests from the audience.
AI in the Context for Corporate Learning
This Round Table, produced by ECLF and the Center for the Future of Organization at the Drucker School of Management, focuses on the emerging role of Artificial Intelligence in the context of Corporate Learning. As digital transformation dynamics trigger massive workforce transformation, large organizations are challenged with the design of quickly scalable learning architectures that allow for highly personalized, just-in-time learning.
Infosys and Siemens – both tech-heavy organizations with a significant headcount of employees – have been leaders in exploring how to leverage AI and ML for this purpose. Their global heads of Learning will be joined in conversation by Professor Tom Davenport, a world-renowned thought leader whose latest book “The AI Advantage: How to put the Artificial Intelligence Revolution to Work” is a perfect fit with the topic.
A full transcript of this video is available upon request. If you are interested, please leave a comment or contact office@eclf.org.
Building Innovation Capabilities
Co-hosted by ECLF and the Center for the Future of Organization, three thought and practice leaders from the domains of Academia, Business, and Consulting explore one of the perennial challenges organizations face: How to build the capabilities to sustain innovation on an ongoing basis.
The “ABC” composition of the panel lends itself to a conversation that bridges conceptual thinking with real-life experience. We address innovation issues such as ambidexterity, ideation-incubation-scaling challenges, the role of innovation ecosystems, and more, and we discuss how to build the necessary capabilities to deal with them.
Driving Organizational Change
In this inaugural ECLF Virtual Round Table senior executives from Airbus, Cisco, Siemens, and ThyssenKrupp share their perspectives on “Driving Organizational Change” in an informal watercooler chat format.
Care – the Currency of Organizational Networks
An interview by Meenalochani (Meena) Kumar
From Meena’s YouTube description:
“Listen to the Maestro of Organization design, Roland Deiser, share insights about organizational design, networks, innovation, and business ecosystems. Depth, clarity, seamless flow of thoughts – all rolled in one in this wonderful conversation. Enjoy!”
Recorded June 24, 2020 | Length: 46:16
Thirteen Cs to Futureproof Your Organization
How can we make sure that organizations can sustain in unpredictable, fast changing environments? To make them future-proof, we need a certain kind of leadership spirit and fundamental organizational capabilities – and many of these start with the letter “C”.
In this Webcast interview, CFFO Chairman Roland Deiser shares his perspective about the Future of Work and discusses how these interrelated “Cs” constitute the essence of contemporary competitive advantage.
Recorded November 2018 | Length 42:15